约见客户
    01 would you please ring me up to reschedule our appointment for another time?
    你能否打电话给我，我们另外约一个时间见面？
    解析 ▲ ring up主要用于英式英语中，指“打电话”，也可以用call，telephone，give sb a call (ring)。
    学学这样说
    1. may i make an appointment? 我可以安排一个约会吗？
    2. may i invite you to visit our company next week?
    我可以邀请你下周来参观我们公司吗？
    3. our manager would like to meet you. 我们经理想和你们见见面。
    4. let's appoint another day to continue the talk, shall we? 我们约一天继续会谈好吗？
    5. may i have an appointment with you this evening? 我可以和您约今晚见面吗？
    补充短语
    make an appointment 约好见面，安排约会
    have an appointment with sb 与某人有个约会
    02 shall i make the reservation for you?
    请问要我为您预约吗？
    解析 ▲ make a reservation此处指“预约，预订”，另外该短语还可以用来指“订餐”，如：i have called the restaurant to make a reservation.（我已经给餐厅打过电话预约了。）
    学学这样说
    1. have you got an appointment with our manager? 你和我们经理有预约吗？
    2. when was the reservation made? 什么时候预约的？
    3. he has an important appointment tomorrow. 他明天有个重要的约会。
    4. let's fix a time for discussion. 咱们约个时间讨论吧。
    5. are reservations necessary? 需要事先预约吗？
    6. they telephoned some people and fixed a time for a face-to-face interview with them. 他们给一些人打了电话，约定好时间进行面对面采访。
    应用对话
    steven: shall i make the reservation for you?
    sam: ok.
    steven: what time is it?
    sam: 3 o'clock this afternoon.
    史蒂文：请问要我为您预约吗？
    萨姆：好的。
    史蒂文：什么时间？
    萨姆：下午3点。
    03 when will you come to visit our factory?
    你什么时候会来参观我们工厂？
    常用单词
    factory ['f?ktr?] n. 工厂，制造厂
    学学这样说
    1. when will you be free? 您什么时候有空？
    2. if that can't be arranged, what about the day after tomorrow?
    如果不能这样安排，后天怎么样？
    3. how about next friday at 12:30? 那下个星期五12点半如何？
    4. do you have plans tomorrow? 你明天有事吗？
    补充短语
    the day after tomorrow 后天
    04 could we push our appointment to eleven o'clock instead of ten o'clock?
    我们可以把会面时间从10点推迟到11点吗？
    解析 ▲ push to意为“推向”，此处指的是“把时间延后”，因此该句也可改为：could we put off/postpone our appointment to eleven o'clock instead of ten o'clock?
    学学这样说
    1. could you make it some other time? 可以约别的时间吗？
    2. next thursday would be all right for me. 下周四我方便。
    3. 16 is out and 17 is fine. 16号不行，17号行。
    4. that will be fine with me. 那个时间我有空。
    5. what time should we meet? 我们什么时候见面？
    补充短语
    some other time 改天，其他时间
    05 i'll inform you if there are any changes to our appointed time.
    如果我们约定的时间有任何变动，我会告知你的。
    解析 ▲ inform在此处指的是“通知，告知”，当inform后加介词on时，指的是“告发，检举”，如：i think somebody informed on them earlier.（我想某人早早地就检举了他们。）
    学学这样说
    1. please come anytime you like. 您随时可以过来。
    2. we will be expecting you then. 期待您届时光临。
    3. so see you then. 那我们到时候见。
    4. we look forward to meeting you then. 我们期待着到时候与您见面。
    补充短语
    look forward to doing sth 期待做某事
    06 i'm afraid i have to cancel my appointment.
    恐怕我不得不取消约会。
    常用单词
    cancel ['k?nsl] v. 取消，注销
    appointment [?'p??ntm?nt] n. 约会，任命
    学学这样说
    1. let's change the appointment to tomorrow. 让我们把约会改到明天吧。
    2. do you think i could postpone my appointment to sunday?
    你认为我可以把约会推迟到星期天吗？
    3. can we reschedule our appointment? 能重新安排我们的见面时间？
    4. the manager instructed his secretary to cancel all his appointments.
    经理要秘书取消他所有的预约。
    补充短语
    instruct sb to do 命令（指导）某人做某事
    07 you must be tired after the long flight.
    经过长途飞行，您一定很累了。
    解析 ▲ 该句表达的是比较有把握的推测，因此用must，意为“一定”。
    学学这样说
    1. i am here to meet you. 我是来这儿接您的。
    2. it's a great honor to meet you. 认识您真是我的荣幸。
    3. did you have a nice flight? 您的旅途愉快吗？
    4. you must be tired. 您一定很累了！
    5. we really wish you would have a pleasant time here.
    我们真诚地希望你们在这里过得愉快。
    6. our car is waiting just outside the door. 我们的车正在门外等候。
    7. i think we can have lunch at the airport. 我想我们可以在机场吃午饭。
    应用对话
    steven: you must be tired after the long flight. let me carry the luggage for you.
    simpson: thanks. where is our car?
    steven: our car is in the parking lot.
    史蒂文：经过长途飞行，您一定很累了，我帮您拿行李吧。
    辛普森：谢谢了。我们的车在哪里呢？
    史蒂文：我们的车就在停车场里。
    08 we will go to the airport to pick up a guest.
    我们将前往机场迎接客人。
    解析 ▲ pick up sb指“接机，接载”，此外该短语还有“捡起，学会”之意，如：i picked up some french on my paris trip last month.（我上个月在我的巴黎之旅中学会了些法语。）
    常用单词
    airport ['e?p?:t] n. 机场，航空站
    guest [gest] n. 客人，旅客
    学学这样说
    1. i will go to the airport at 4:00 p.m. to meet a guest from america.
    我今天下午4点要去机场迎接一位从美国来的客人。
    2. she is going to greet some representatives of a potential big customer.
    她将去迎接一个潜在大客户派出的代表们。
    3. we greeted foreign guests at the airport. 我们在机场迎接了外宾。
    4. i received my guests at the airport. 我在机场接到了客人。
    09 would you please sign in visitors' book?
    请在访客登记簿上签名好吗？
    解析 ▲ book此处指的是“簿册，本子”，而visitors' book指“协坊客登记簿”。
    学学这样说
    1. we are honored by your visit. 您的光临使我们不胜荣幸。
    2. may i have your name? 您叫什么名字？
    3. here's my name card. 这是我的名片。
    4. may i have your business card? 能给我一张您的名片吗？
    5. i will show you the way. 我来为您带路。
    补充短语
    name card 名片
    business card 名片，商务卡
    10 would you please have a seat and wait for a few moments?
    您请坐，稍等片刻好吗？
    语法tips
    在英语中，请对方坐下可以有多种表达，如have a seat，please sit down，take a chair等。
    学学这样说
    1. i receive you on behalf of our manager. 我代表我们经理前来迎接您。
    2. can i get you something to drink? 您要喝点什么？
    3. would you like me to show you around while you are waiting?
    你要我带您一边转转一边等待吗？
    4. there are some magazines on the table over there if you'd like to read them.
    那边桌子上有杂志，您可以翻阅。
    5. have a seat, and make yourself comfortable. 请随意找个位子坐下，别客气。
    6. we want to make your stay as pleasant and enjoyable as possible.
    我们希望您在这里过得愉快、舒适。
    补充短语
    on behalf of 代表……，为了……的利益
    make oneself comfortable 请别客气，使某人自己舒服
    11 you are one of our important clients and our manager will see you as soon as possible.
    您是我们的重要客户之一，我们经理会尽快来见您。
    解析 ▲ as soon as possible意为“尽早，尽快”，因此该句也可改为：you are one of our important clients and our manager will see you at the earliest possible time.
    学学这样说
    1. you are scheduled to meet our president at nine. 安排你九点去见我们总裁。
    2. i'll see if he could meet you right now. 我去看看他能不能马上见您。
    3. would you mind waiting for a while? 您介意等一会儿吗？
    4. she is expecting you. 她正在等您。
    5. i am sorry. he is busy now and an accident disturbed his schedule.
    对不起，他正在忙，一场意外打乱了他的计划。
    6. i suppose he'll be available at ten. 我想他十点钟就有空了。
    随机测验
    is there anyone in particular you'd like to ______? a. speak b. talk about c. talk d. talk to
    翻译
    你想和特定的某个人谈谈吗？
    答案：d
    提示：talk to/with sb为固定用法，指“与某人谈话”。
    12 it's urgent, so please tell your manager immediately that i am here.
    我有急事，请立即告诉你们经理我的来访。
    常用单词
    urgent ['?:d??nt] adj. 急迫的，催促的
    manager ['m?n?d??(r)] n. 经理，管理人
    学学这样说
    1. i've got an appointment to see mr. smith ahead of time.
    我已事先约好来见史密斯先生。
    2. i have important things to discuss with him. 我有要事和他商议。
    3. please tell him i have brought the agreement this time.
    请告诉他，我这次把协议带来了。
    4. is it possible for him to meet me now? 他现在可以见我吗？
    5. i have something to discuss with your manager. 我有事要和你们经理商量。
    6. you'd better tell her as soon as possible. 你最好尽快告诉她。
    7. we came here for company a and we hope that you can arrange a negotiation with your president.
    我们是代表a公司来的，我们希望你能安排一次和你们总裁的洽谈。
    补充短语
    ahead of time 提前
    discuss with sb 与某人讨论